Job Vacancies at Green's Carriage Masters

JOB TITLE: OFFICE MANAGER

DEPARTMENT: HEAD OFFICE

RESPONSIBLE TO: EMMA BROMWICH

WORKING HOURS: 3 DAYS A WEEK ,9-5PM (FLEXIBILITY TO BE DISCUSSED)

SALARY: £27K

INTRO:

We are looking for a personable, bright and ambitious individual to join our small office team. You must have excellent verbal and written communication skills and a confident telephone manner. Experience in the funeral trade is not required; you will receive on-the-job training and must be computer literate. You will manage and own tasks and must be solution-focused and able to work independently.

This is a fast-paced office environment combining logistics and event planning, you will amass a whole host of skills and meet lots of interesting people.

Full clean driving licence is preferred, but not a necessity.

We are looking for a presentable administrator to provide leadership support and keep the office running smoothly and efficiently.

To be a successful administrator, you should be committed to facilitating smooth, efficient office operations by planning carefully, anticipating needs, and providing responsive, reliable assistance. You should be adaptable, proactive, supportive, and detail-oriented.

JOB PURPOSE:

To support the office team and business partners for all administration. In this role, you will be required to oversee and also manage administrative and clerical activities; greet and direct office visitors; collect, organise, and retrieve information and documents; and make arrangements for drivers and staff. You will be responsible for certain HR and health and safety documents, which require annual review and tracking.

MAIN DUTIES:

• Taking telephone bookings and computer diary management, including data entry

• Dealing with customer requests and questions, both on the phone and by email

• Managing HR and Health and Safety admin and tracking documents, including risk assessments, eye sight tests, Health Declarations and many more. You will need to use the Citation portal daily.

• Tracking upcoming funerals and the necessary requirements

• Taking receipt of courier deliveries, and itemise contents

• Liaising with our trade partners about specific funerals

• General office duties including stationery orders and photocopying

• Supporting company leadership

• Greeting office visitors and directing them to the appropriate parties.

• Handling basic office tasks, such as filing, answering emails and phone calls

• Entering and updating company, employee, and client records.

• Ordering, storing and distributing office supplies.

Further Requirements:

• Exceptional verbal and written communication skills.

• Proactive, organised approach to multitasking.

• Strong leadership and interpersonal skills – you must be able to operate at a manager level.

• Professional appearance, courteous manner, and clear, friendly phone voice.